24X7 On-Site Support

24x7 support is provided by skilled technicians, certified HVAC technicians, and Bell-trained Telco specialists. Markley’s 24-hour Network Operations Center (NOC) proactively monitors all systems.  Onsite operating engineers are available 24x7 for immediate response.

24x7 Enhanced Hands and Eyes

Our trained and experienced technicians provide not just remote hands & eyes, but troubleshooting, installation assistance, racking & stacking services, and many other services 24 hours a day, 7 days a week, 365 days a year.

Enhanced Hands & Eyes Service includes, but is not limited to:

• Equipment installation and configuration
• Connecting, auditing, and checking cables and other connections
• Visual inspection, communication of descriptions and pictures
• Power-cycling equipment, tape rotation, hardware configuration
• Inventory analysis, equipment labeling
• Server, router, and switch login via serial cable for troubleshooting and configuration
• Moving and relocating gear within cages and cabinets, and to and from shipping & receiving