There When You Need Us

Markley’s dedicated on-staff support team is available for clients whenever they’re needed.

24x7 support is provided by skilled technicians, certified HVAC technicians, and Bell-trained Telco specialists. Markley’s 24-hour Network Operations Center (NOC) proactively monitors all systems.  Onsite operating engineers are available 24x7 for immediate response.

24x7 Enhanced Hands and Eyes

Our trained and experienced technicians provide not just remote hands & eyes, but troubleshooting, installation assistance, racking & stacking services, and many other services 24 hours a day, 7 days a week, 365 days a year.

Enhanced Hands & Eyes Service includes, but is not limited to:

  • Equipment installation
  • Connecting, auditing, and checking cables and other connections
  • Visual inspection, communication of descriptions and pictures
  • Power-cycling equipment, tape rotation
  • Inventory analysis, equipment labeling
  • Moving and relocating gear within cages and cabinets, and to and from shipping & receiving

Infrastructure Support Feature

  • Critical alarm response
  • Test assist and fault locate services available on connections
  • Ship and receive equipment as needed
“Never before have I seen a company so outstanding in what they do. The Markley Group’s team compressed a four-week datacenter build-out into three days. We work with companies around the world on a daily basis and Markley has truly set a new level in service.”