24x7 On-Site Support

There When You Need Us

Markley’s dedicated on-staff support team is available for clients whenever they’re needed.

24x7 support is provided by skilled technicians, certified HVAC technicians, and Bell-trained Telco specialists. Markley’s 24-hour Network Operations Center (NOC) proactively monitors all systems and operating engineers are staffed 24x7 for immediate response.

24x7 Enhanced Hands and Eyes

Our trained and experienced Technicians provide not just remote hands & eyes, but troubleshooting, installation assistance, racking & stacking services, and many other services 24 hours a day, 7 days a week, 365 days a year.

Enhanced Hands & Eyes service include, but is not limited to:

Pushing buttons or toggling switches
Power-cycling equipment
Checking, connecting, and auditing cables and other connections
Providing visual inspection and relaying descriptions or pictures
Logging into servers, routers, and switches via serial cable for troubleshooting or configuration
Rack and stack equipment
Inventorying and labeling of equipment
Tape Rotation
Equipment installation and configuration
Moving gear inside cage or cabinet, or to and from shipping & receiving

Markley Group, LLC Legal Notice

Welcome to the Markley Group, LLC (“Markley Group”) Web Site (the “Site”). On this Site you will be able to access certain information about our company. Your use of this Site is governed by, without modification, these terms and conditions. If you do not agree to these terms and conditions, you may not use this Site. Entering the Site will constitute your acceptance of these terms and conditions. Changes to these terms and conditions will be effective when posted. We suggest that you periodically refer to these term and conditions for changes. By using this Site after we post changes to these terms and conditions, you agree to accept those changes, whether or not you actually reviewed them.

Copyright Notice

The information made available on or through this Site by Markley Group is the property of Markley Group and is protected by copyright and other applicable laws. Markley Group reserves all rights therein. Information received through this Site may be displayed, reformatted, and printed for your personal, non-commercial use only, provided that all copyright and other notices contained therein are left intact. You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast, or circulate the information received through this Site to anyone, without the express prior written consent of Markley Group.

Disclaimer of Warranty

USE OF THIS SITE IS AT YOUR OWN RISK. MARKLEY GROUP DOES NOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THIS SITE OR AS TO THE AVAILABILITY, ACCURACY, RELIABILITY, OR CONTENT OF ANY INFORMATION PROVIDED THROUGH THIS SITE. MARKLEY GROUP EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE AND VHB MAKES NO WARRANTY THAT THE RESULTS OBTAINED FROM USE OF THE SITE, OR THE CONTENT THEREON, WILL MEET YOUR NEEDS. THE SITE AND CONTENT ARE PROVIDED “AS IS,” AND “AS AVAILABLE,” AND MARKLEY GROUP MAKES NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Disclaimer of Liability

IN NO EVENT SHALL MARKLEY GROUP OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILLIATES OR SUBSIDIARIES BE LIABLE TO YOU FOR ANY SPECIAL, COLLATERAL, INDIRECT, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF GOODWILL, LOSS OF PROFITS, TRADING LOSSES, OR LOSS OF USE, DUE TO YOUR USE OF THIS SITE. THIS LIMITATION OF MARKLEY GROUPíS LIABILITY SHALL BE IN FULL FORCE REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON BREACH OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND EVEN IF MARKLEY GROUP OR ITS AGENT HAD PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU HEREBY ACKNOWLEDGE THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THIS SITE.

Links to Other Sites

The Site may contain hyperlinks to other web sites operated by parties other than Markley Group. Such hyperlinks are provided for your convenience only and you access them at your own risk. Any other web site accessed from this Site is independent from Markley Group, and Markley Group has no control over and is not responsible for the content of that other web site. In addition, a link to any other web site does not imply that Markley Group endorses or accepts any responsibility for the content, availability or use of that web site, or of any product or service provided by a third party.

Privacy Policy

As a general visitor to this Site, you are not required to provide us with any personal information, and we do not monitor or collect any personally identifiable information from you or your use of the public portions of our Site. We may track the number of users who visit particular portions of our Site, but such aggregate numbers do not identify any specific individual. We may also record the location of your computer on the Internet, for systems administration and troubleshooting purposes, and to report aggregate information. If you register for Markley Group events through the Site, you may be required to provide certain information about yourself and/or your company. The information that you provide will only be used to reserve your place at the Markley Group event for which you sign up and as contact information to provide additional information to you. The information you enter will not be shared with any third party individual or company.

Our Site may contain links to other sites. Other sites may also reference or link to our Site. We are not responsible for the privacy practices or the content of such other sites.

Although we have tried to create a reliable and useful web site for our users, the confidentiality of any communication or material transmitted via our web site or by e-mail cannot be guaranteed. When disclosing any personal information, all users should remain mindful of the fact that it is potentially accessible to others, and consequently, can be collected and used by others without user consent. Accordingly, users should consider carefully if they want to submit sensitive information that they would not want disclosed and should recognize that their use of the Internet and our web site is solely at their own risk. Markley Group has no responsibility or liability for the security of personal information transmitted via the Internet.

Comments and Questions

Markley Group welcomes your feedback on this Site. However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Markley Group, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.

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