Markley Group Customers Gain Increased Insight, Protection and Tools to Improve Uptime and Administration
BOSTON – May 5, 2015 – Markley Group, universally recognized as a world class mission-critical telecommunications and data center operator, announced that it has utilized the Quareo physical layer management (PLM) system infrastructure configuration manager (ICM) from TE Connectivity (TE) (NYSE: TEL), a world leader in connectivity, for improved infrastructure management, security and increased network visibility.
With Quareo PLM, Markley Group’s customers have the ability to better track connectivity all the way from the cross-connect room to their suites. TE’s Quareo PLM solution also enables Markley Group to more easily extend carrier access out to its customers’ suites because it will know exactly which ports are coming into the cross-connect room from which carriers.
The Q-Frame installed at Markley Group’s One Summer Street facility houses TE’s Q4000 managed network chassis and blades, which supports the Quareo PLM solution. Using Quareo-enabled fiber jumpers, unique real-time data from embedded microchips is recorded at the time of installation. This information is then utilized by the Quareo ICM software to explore, discover and map all connections and automatically record any changes in real time. Using Quareo PLM, Markley Group can view, manage and audit all of the fiber connections within the frame and beyond. This helps to provide customers with security and business continuity by making every interruption, intrusion or outage instantaneously visible via graphic display and reporting tools.
“The Quareo PLM system provides a level of visibility, automation and accountability to the physical layer of the network that is necessary to support cyber physical security concerns,” said Gene Malone, product manager at TE. “We’re pleased that Markley Group recognized TE’s commitment to security. The ICM Quareo PLM system is one of the first automated infrastructure management solutions to be certified for compliance with the Department of Defense (DoD) security requirements, as tested and verified by the DoD information assurance certification accreditation process.”
Markley Group customers and carriers can also now access an order portal on the company’s website and enter a work request that is automatically loaded into the ICM software and routed to the appropriate Markley Group technician for dispatch. Once the work is completed, Markley Group’s technicians update the request on their smartphones using the ICM mobile application. The customer is then automatically notified that the work has been completed as soon as the order is closed.
“Providing customers with what they require to be successful has always been of the utmost importance to Markley Group,” said Jeffrey D. Markley, CEO of Markley Group. “By teaming with TE– one of the world leaders in connectivity – we can empower customers with the visibility, flexibility, security and management tools they need.”
About TE Connectivity
TE Connectivity (NYSE: TEL) is a $14 billion global technology leader. Our connectivity and sensor solutions are essential in today’s increasingly connected world. We collaborate with engineers to transform their concepts into creations – redefining what’s possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 80,000 people, including 7,500 design engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS – www.TE.com.
About Markley Group
Markley Group owns and operates One Summer Street, one of the largest and longest operating multi-tenant, mission-critical telecommunications and data center facilities in New England. The building’s 920,000 square feet of highly secured white and mechanical space houses more than 250 industry leading companies, including AT&T, NTT, British Telecom, Boston Red Sox, Harvard, MIT, the Boston Internet Exchange, The New York Times and Markley Cloud Services. The carrier-neutral facility enables access to more than 80 independent network providers and 12 utility feeds from multiple substations for uninterrupted, reliable power and service. One Summer Street is maintained by more than 30 on-staff experts, available 24/7/365. To learn more about Markley Group, please visit: www.markleygroup.com.