Markley Newsroom

Cloud-Based Software and Communications Company SYNETY Collocates at Markley Group

Posted on June 12, 2014 by Adam Burnham

Boston, MA – June 12, 2014 – Markley Group, universally recognized as a world class mission-critical telecommunications and data center operator ,announced today that SYNETY, a leading cloud-based software and communications company, has chosen to collocate at Markley Group’s One Summer Street data center in Boston, MA.

To meet growing demand for its cloud-based telephony solutions, SYNETY has recently expanded internationally, into North America and beyond. As a part of this expansion, the company wanted to ensure its products and services were protected and available to customers at all times. By choosing to work with the Markley Group, SYNETY will be able to take advantage of Markley’s 920,000 square foot carrier hotel, which offers uninterrupted access to independent network providers and eight utility feeds from multiple substations.

“We are delighted to open our new data center at the Markley Group’s secure facility, as it allows us to extend our capabilities to North America. With connectivity to over 80 national and international networks available through the Markley Group data center, this gives us a combined access to all of these providers in one place,” commented Jason Kendall, Chief Technical Officer at SYNETY. “Ultimately, we chose Markley Group as a result of the superiority of their cloud resilience and redundancy, which will ensure that the quality of our products and services remain at the highest standard.”

Markley Group’s multi-tenant, world-class data center offers customers a number of build-out options for customers’ IT infrastructure, including high-density applications, redundant cooling options, customizable suite and cage designs and tailored security levels. Colocation customers save on upfront capital costs, take advantage of the facility’s high security and uptime guarantees, benefit from the latest technologies and industry expertise, and are also in a position to quickly and easily add new equipment and expand their data center footprint as their business grows and expands.

“Companies – especially those like SYNETY that are in their growth phase – need to concentrate on what’s most important; namely, providing services and value to their customers,” said Jeffrey D. Markley, CEO of Markley Group. “They need a data center partner that can ease their burden by quickly and easily providing them the connectivity and redundancy they need to fuel that growth and success.”

Aimed at enabling organizations to use their CRM systems more effectively, SYNETY’s suite of products allows companies to fully integrate its telephony systems into their existing CRM software, enabling calls to be made, received, recorded and replayed. SYNETY’s capacity to turn CRM systems such as Salesforce into fully integrated telephony solutions help businesses dramatically improve productivity and reduce costs.

 

About SYNETY

SYNETY is a leading cloud-based software and communications business. With Head Quarters located in Leicester in the United Kingdom, SYNETY offer their advanced telephony solutions to customers Worldwide.

The company develops and provides a suite of cloud-based software products and services known as CloudCall® which are aimed at enabling organizations to use their communications more effectively. The CloudCall® suite of products allows companies to fully integrate their telephony systems into their existing software, enabling calls to be made, recorded, logged, categorized and detailed reports easily generated. SYNETY’s capacity to offer a streamlined integration with third-party CRM software makes it one of the most integrated telephony platforms in the world.

Since 2011 SYNETY has grown rapidly, seeing considerable increases in both the number of end users and in the number of CRM companies integrated with its software.  For additional information about SYNETY please visit www.synety.com.