Client Services
One Summer Street is the ideal solution for companies seeking to mitigate capital expenses associated with constructing or upgrading a data center. In addition, clients can choose to manage all operations in house or outsource any portion to Markley's professionally accredited staff.
At Markley Group, we provide our clients with an exemplary level of customer service. Through our newly constructed floor, which includes the Network Operations Center, and our extensive list of available managed services, you will find your technical and professional needs completely and thoroughly met.
Space Options
Data center space available by:
- Individual cabinets
- Cages, used to accommodate three or more racks
- Suites, private and custom-built
Since One Summer Street has no one central plant servicing the building but instead is a series of data centers each with its own independent infrastructure elements, Markley Group can offer a tremendous amount of flexibility in provisioning space to clients. One Summer Street has up to 150,000 sq. ft. of data center space available.
High Density
Markley has distinguished itself as the premier provider of high density solutions by facilitating clients with the option of provisioning racks up to 38kW each. Various cooling methods have been employed by Markley in meeting customer density requirements including liquid cooled cabinets, APC In-Row Cooling, Rittal RimatriX5 LPC and Verari Systems high density enclosures.
Currently available: 8,000 square feet up to 400 watts/sq ft. This space is available by the rack, cage, or suite.
Redundancies
Markley has the unique ability to customize data center solutions to client's requirements and can configure systems to provide space to meet any tier level desired.
2N+1, 2N, N+1, N configurations available for emergency backup systems and cooling solutions.
Network Operations Center (NOC)
The NOC is monitored 24/7 by on-site Markley personnel as well as remotely through the building management system.
- System utilizes American Auto-Matrix Integra Integration Front End Software Platform.
- Customer portal available.
- Complete high level functionality including alarming, temperature and power trending, scheduling, custom sequencing and multi-tier notification.
- Alarms and notifications are exported into OSS System creating an auditable, time stamped trail of alarms and responses.
D.Z. Photography. All Rights Reserved.
In addition to housing the Markley Group operations offices and a state-of-the-art monitoring center, Markley Group offers the following amenities to make the customer experience more comfortable and convenient:
- Touch Down Work Stations
- Conference Room Facilities
- Kitchen Facilities and Lounge Area
Managed Services
Our management staff quickly responds to your needs and exceeds your expectations in delivering quality products and services. There are no customer requests that are too large or too small for us to handle.
The following highlights some of the solutions that we provide with our on-site staff.
Telecom:
- Customized cabling
- Fiber splicing
- Testing and turn up
- Data back-up and tape rotation
- Rack and stack services
Electrical and HVAC:
- Electrical modifications
- Amp and power readings
- Load balancing requests
- Recommendations for optimum space usage
Security:
- Customized monitoring of customer location
- Video Surveillance
- Distribution of video footage
- Escort service throughout building
Remote Hands/Other:
- Sign, receive and deliver packages
- Secure storage for incoming and outgoing material
- General maintenance
"Our selection of One Summer Street ensures that we have the best site security, serviceability, environmental controls, and diverseness in connectivity. In turn, this translates to providing the highest standards for conference call reliability and network stability."